Georgetown Heritage Stays is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website.
Information We Collect
Information You Provide
When you contact us through our website, you may provide:
- Your name
- Email address
- Message content
- Any other information you choose to share
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Date and time of visits
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested information
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Ensure the security and integrity of our website
- Comply with legal obligations
Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas. The website cannot function properly without these cookies.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our content and user experience. These cookies collect information anonymously.
Preference Cookies
These cookies remember your preferences, such as your cookie consent choice, to provide a more personalized experience on subsequent visits.
Managing Cookies
You can control and manage cookies in several ways:
- Browser Settings: Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites.
- Our Cookie Banner: When you first visit our website, you can accept or reject non-essential cookies through our cookie consent banner.
- Opt-out Links: Many analytics providers offer opt-out mechanisms through their websites.
Please note that disabling certain cookies may affect the functionality of our website.
Third-Party Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
We may use the following third-party services:
- Google Fonts: For typography. Google may collect data according to their privacy policy.
- Unsplash: For images. Images are sourced from Unsplash and subject to their terms.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: info@georgetownheritagestays.com
Address:
Georgetown Heritage Stays
Lebuh Pantai
George Town, Penang
Malaysia 10200
Last updated: January 24, 2026